Who we are
We are a company dedicated to making the customer happy.
Currently we sell 'Thopter's Kestrel R/C ornithopter plans and are the sole distributor. Also, we are the America's distributor
for Pterotec R/C pterosaurs by Wild Skies Models (based in Germany).
We have now added R/C Rocket planes to our lineup. We have recently
purchased the rights to the "G" powered Delta Star R/C
rocket plane designed by John Boren (now available).
We are always on the lookout for new and unusual R/C products to
market, so if you have a product you are interested in selling,
especially plans of unusual aircraft, please contact us.
Garage/Basement manufacturers:
Interested in selling your product without the hassle of marketing
and creating a web presence? Contact us and we can help! David@randrmodelaircraft.com
Warranty and Refunds
We at R&R Model Aircraft warranty our models for defects
in workmanship or materials. If a product has failed for any reason,
please contact us. If the root cause of the failure is new or
questionable, we will ask to have it shipped to us for evaluation.
If it is deemed our fault, a new part will be installed and the
product shipped back to you at our expense. Some parts will be
exchange only due to safety reasons. The models are meant for R/C
flying and are designed for normal wear and tear. They are quite
strong, however, we are not responsible for parts broken by crashes
or abuse. We will give no refunds nor credits for returns that
arrive more than 60 days from the date of our shipment to you. Refund
is dependent on manufacturer inspection of model condition as
new/resalable (unflown). Shipping is not refundable. Warranty of
accessories manufactured by other companies (Hitec, etc.) such as
servos, etc. may be handled through us or the individual companies.
The individual warranties are listed in the packing of those
products
Liability
Using careful
building practices, you will produce a fine flying model. Due to your model being built and flown outside the control of R&R
Model Aircraft and it’s distributors, the company can not accept
liability for the final results of your model.
Likewise, the performance of the model and any occurrences
resulting from the use of this model are solely the responsibility
of the purchaser. Remember that at all times this model is capable of severe
physical and property damage, possibly even death. Treat it with the same respect you would a loaded weapon,
just don't try and defend yourself with it. You may be disappointed.
Need Information ?
If you have a question of any kind, feel free to contact us at
1-585-739-6354 (note: you may get voice mail, but we will get back
to you right away) or e-mail us at: David@randrmodelaircraft.com
Copyright 2002 - R&R Model Aircraft - All Rights
Reserved
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